See if they posted to an error batch (no of errors on batch list screen), and then the error batch was deleted.
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Forum Post: RE: Invoice disappearing (PLEASE HELP)
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Forum Post: RE: Invoice disappearing (PLEASE HELP)
there is no error batches nor were they deleted. everything that I have deleted was $0 if these were deleted they would of had the amount I did them for and none do....already looked through deleted....here is one other thing I just noticed, my batch numbers for that week are in the 1300's which normally they are in the 100's...but idk why these are different....
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Forum Post: RE: Invoice disappearing (PLEASE HELP)
Huh?!? "my batch numbers for that week are in the 1300's which normally they are in the 100's"??? AP Invoice batch numbers don't change like that, they increment one at a time.
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Forum Post: RE: Invoice disappearing (PLEASE HELP)
I know....that's why Im saying this might be the 'issue" as to why my invoices have "disappeared"....I just noticed that number change
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Forum Post: RE: Invoice disappearing (PLEASE HELP)
As Jay suggested, there is likely a very simple answer to your issue. We have suggestion the obvious things to check and I would recommend contacting your business partner and ask them to log in remotely to have a look. While the forum is great, there are times that a quick look by a consultant will relieve hours of frustration. By the way, deleted batches will have $0 total.
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Forum Post: RE: Invoice disappearing (PLEASE HELP)
Are you logged in to the correct company?
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Forum Post: RE: Invoice disappearing (PLEASE HELP)
Going back a couple of steps.... you said that the AP invoices do not show in AP vendor activity. That means that those AP invoices were never posted in AP. If the AP batch numbers are wildly different then I suspect you have opened the wrong company. Time to get help from a professional as others suggested.
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Forum Post: RE: Invoice disappearing (PLEASE HELP)
yup logged into the right company...but I will call the help desk...thought i'd try this first....thank you all so much!!
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Forum Post: Error message when trying to edit Sage 300 Certified Payroll report
I am using Crystal Reports 2008 to edit the Sage 300 Certified Payroll report (UP71A/ENG/upcprj1.rpt). When I open the file in Crystal, it first gives the error message, "The saved data will be discarded since one or more formulas failed to compile." When I try to show the SQL query for the report, I get another error, "The ) is missing." This error shows up in the "fromDate" field, and the formula looks like this: if trim({?WEEKSTART}) = "" or ToNumber({?WEEKSTART}) = 0 then " " else ToText(pwFormatDate(ToNumber({?WEEKSTART}))) The pwFormatDate function is highlighted, so I assume the error is there, but at first glance, the formula looks fine to me (i.e., parentheses are balanced). This happens when I try to edit the report as it was initially installed, so I don't know what the problem is here. Any ideas?
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Forum Post: Sage 300 Windows Event Viewer Error
Every few minutes the following error shows up in the Windows Event logs: Error: userMgtLockCapture: File already exists. File ="\\Server Namel\Accpac\COMPANY\userMgtLogs\userMgt-34E796A6-26BD-4960-99A3-AB88915E223E.lock.log" Source: Sage 300 ERP Event ID: 101 Sage 300 is running fine. Any idea what is causing this error in the event logs? Sage 300 ERP 2014 PU2 Windows 2008 R2 Terminal Server SQL Server 2008 R2
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Forum Post: ccroto error in make
Hi I am trying to build a custom set of views to add into Sage 300. c:\Development\Q1_Atlantic\NextGen\tc\Int\Integration\AccPac\XX54A_DEV\TH\source \project NMAKE -a 1 error Microsoft (R) Program Maintenance Utility Version 6.00.8168.0 Copyright (C) Microsoft Corp 1988-1998. All rights reserved. NMAKE : fatal error U1077: 'ccroto' : return code '0x1' Stop. Below is the makefile: ------------------MAKEFILE------------------------------- !INCLUDE ACCPAC.MAK ############################################################################# # Targets # Overarching target to build everything all: includes pch resource library # Add dependencies for shared inclusions includes: \ $(INCPATH)\XX.H \ $(INCPATH)\XX.I \ $(INCPATH)\XXERR.I \ $(INCPATH)\XXDP.I \ # precompiled headers shared by all objects. pch: $(PCHFILE) !IF DEFINED(PCHFILE) $(PCHFILE): XX.C includes !ENDIF # Resource files resource: \ $(RUNPATH)\ROTO.DAT \ $(RUNPATH)\XX.RSC \ $(RUNPATH)\XX.INI \ $(RUNPATH)\XXRPT.INI \ $(RUNPATH)\ROTOICXX.DAT \ $(RUNPATH)\ROTOARXX.DAT \ # Shared library library: $(RUNPATH)\ROTO.DAT: ROTO.TXT ccroto $? $(OBJPATH)\roto.pre cclsroto $(OBJPATH)\roto.pre $@ ---------------------END OF MAKEFILE------------------------------------------- I have looked but can not find any info on ccroto, its errors, or how it works. I wondered if anyone had any idea of what I might be able to look at or how ccroto works or any possible issue in the makefile The issue is, when i run the script I get an error about NMAKE : fatal error U1077: 'ccroto' : return code '0x1'
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Forum Post: Credit limit check on invoicing for multiple shipments
Hi The company I work for is using Sage 300 ERP 2014 PU2 Order Entry (OE) with active credit limit on customers. I face a problem when I create an invoice for multiple shipments, as below sample: Credit Limit : 200,000 OE Pending Balance: 150,000 (consist of 3 shipments @50,000) at this stage the customer is still under limit When I create an invoice for those three shipments it raises a credit checker message saying that the customer is over credit and asking for credit limit approval: Credit Limit : 200,000 OE Pending Balance: 100,000 (it should be 0) Current invoice : 150,000 Total Outstanding Balance: 250,000 Credit Limit Exceeded By:50,000 Seems that the Credit Checker consider only one shipment to deduct the OE Pending Balance. Appreciate for any help, advice or experience sharing about this problem Thank you Ridwan
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Forum Post: Service Outage: June 16, 2015
Dear Sage 300 Online customers, We are working to fix a problem that may prevent you from accessing Sage 300 Online. We will let you know as more information becomes available. Please watch the thread below for updates.
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Forum Post: OE prepayment on shipped items reappearing on invoice for items shipped later
I am using Sage 300 ERP. I have a reporting issue in that if I have two line items on an order, the first for $1000 and the second, which is backordered, for $500. Customer prepays the $1000 and the item ships immediately and the crystal report oeinv is fine. Problem arises when I go to ship the backordered item. THe customer does NOT prepay this item. It appears on invoice at $500, but the $1000 prepayment received for line item #1 appears in the Less Payment field at bottom of invoice, making it look like the customer has a $500 credit, rather than owing $500. Is there a way to attach a prepayment to a line item, rather than to an order as a whole? without using the job costing/project module?
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Forum Post: Intelligence Reporter
I have attached a screen shot of my Report Manager UI. I am on Sage 300 2014 PU 3. The panels on the screen are mixed up. Has anyone seen this behaviour? Thanks
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Forum Post: RE: ccroto error in make
Another option is to wait for View Extender's next release which will let you add tables to the Sage database complete with a simple view.
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Forum Post: RE: Error message when trying to edit Sage 300 Certified Payroll report
To expand on Jay's response, the PwFormatDate function is a custom Sage function used to convert numeric dates in the database to an actual date data type within the report. Your server session is not "seeing" the dll. Another work-around is as follows; On the server: Copy the C:\Windows\Crystal directory and paste into the windows directory of your account's folder. Your account's folder will typically be something like C:\Users\Administrator - if there is not a Windows directory within your user folder, create it before pasting the Crystal directory within. Good luck! Shane
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Forum Post: RE: Error message when trying to edit Sage 300 Certified Payroll report
It looks like WSSetup took care of the issue. Just seems odd that I had to run that additional setup before the correct DLL was installed.
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Forum Post: RE: Sage 300 Windows Event Viewer Error
I was getting the same errors on my development system. I was able to track down the cause of the event log errors. When you load OE1100.OCX from a VB or a VBA project it generates that error in the event log. Is there a fix out there for this? It doesn't appear to be causing any problems but we don't want these errors filling up our windows event logs. Development system: Sage 300 ERP 2014 PU3 Windows 7 Pro SQL Server 2008 R2
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Forum Post: RE: Sage 300 Windows Event Viewer Error
Contact Sage support.
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